Privacy Policy

Information We Collect

A.M. Custom Clothing collects relevant personal information for the purposes of providing our customers with our products and service. This information generally relates to name(s), address(es), email address(es) and phone number(s), but could relate to any other information that could be reasonably required to provide our services.

When you visit our website, or use our services we may also collect information such as your IP address, the type of device you are using, the country/region you are accessing our website from, and the data/time you accessed it.

Our site stores cookies, these are files sent to your computer or other device used to improve your experience on the Website, with these working in numerous ways such as, remembering preferences, as well as ensuring products and adverts you see are appropriate to you. In most cases you can change your browser settings to prevent cookies being stored without your consent.

How we collect information

This information can be collected from you signing up to our website, joining our newsletter, placing an order through our website, by completing a request for a quote form on our website, or by contacting us by email.

Processing & Transferring Information

This information may be transferred to third parties for the purposes of providing our products and services, for example where a supplier directly ships products to a customer of A.M. Custom Clothing. In this case, only the absolute minimum amount of information will be provided for the third party to fulfil their obligations. Third parties providing services could include, but is not limited to, printing, delivery, payment, billing, carrying out credit and other security checks.

Information about your visit to our website may be transferred to Google for the purposes of producing statistics on how our website is used.

If you request a quote from us, or place an order with us, your information may be entered into our accounting system. This system is provided by a third party, and may store this information, as well as send emails to you on our behalf to send invoices, statements, or reminders.

We may also use a third party to provide email reminders about when an invoice payment is due, or if we need further information from you to provide our service.

A.M. Custom Clothing expects these third parties to undertaken all reasonable actions to protect personal data, however it is not responsible for the actions of any third party.

Data Retention

We retain customer and order data for up to 7 years as this is required by HMRC for us to fulfil our legal obligations.

Legal Obligations

We may also disclose your personal information to third parties or companies in the event that we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of A.M. Custom Clothing, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Marketing Communications

If you have joined our mailing list, we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You do have the option to opt out of this contact, if you wish to do so please get in touch via the ‘Contact’ section of the Website.

In order to provide these emails, your data may be transferred to a trusted, third party, email service provider. The third party will not send you emails directly, only under instruction of A.M. Custom Clothing, and will store your personal data for this purpose only.

Payment Services

Third party payment providers, such as PayPal, and Stripe will be used to process payments for orders. When used through our website, they will process your secure payment information for the express purpose of paying for goods and services purchased from us. A.M. Custom Clothing will not store credit card information, but may keep on file bank details such as Sort Codes and Account numbers for making payments in the future.

Data Security

Whilst we will undertake all appropriate measures, the Internet is not completely secure, therefore we cannot guarantee the security of any data or content transmitted to our website, therefore any transmission is done so at your own risk. Any information received by us will be contained under strict security measures.

Your account is password protected. We limit the access to your Personal Information to those employees and contractors who need access to perform their job function. If you have any questions about the security on the Website, please contact us via the ‘Contact Us’ section of this Website.

We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

Links to Other Websites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking or Deleting Your Details

You may ask us to provide a copy, or delete any of your personal information we hold. We will oblige with all laws of the jurisdiction that applies when we receive such requests, and will seek to adhere to all time frames stipulated under any such laws. Where allowed, we may seek to recover any reasonable costs associated with any such request.

If you wish to exercise these legal rights, you should contact us via the ‘Contact’ section of this Website. In order to access this information you will may ask you to provide proof of identity of which we feel is suitable. We will not be held responsible for the actions of anyone impersonating you.

UPDATES AND CHANGES TO PRIVACY POLICY. We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the website.

You can contact us

Via the “Contact” section of the website

Or write to us at;

PO Box 215
Ellesmere Port
CH34 9EP